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Status:Closed    Asked:Aug 28, 2013 - 08:12 AM

What liability is the supplier exposed to when the package is stamped with the ISTA tested mark and it is re-used?

Our company is investigating the requirements governing ISTA membership and certification. Concerned that unauthorized re-use of a carton supplied by our c ompany may lead to liability exposure.

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The mark with the ISTA shipper member’s Manufacturers License Number (MLN) on it is specific to the ISTA shipper member and to a specific product and package system that was tested and certified. Use of a container by any other shipper or for a different product voids the ISTA certification. The mark is used to file a claim with a carrier for damage to a product during distribution. A carrier should verify with ISTA that a certification mark on a package involved in a claim is valid, that the product tested is indeed the product damaged, that the package tested is the packaging being used and that the shipper that is associated with the MLN is the company making the damage claim.

We see no concern for liability to a member for someone else reusing a container that has the mark on it.

Source: ISTA Staff


Aug 28, 2013 - 08:12 AM

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